afc Platform Account Terms

We at afc operate a live-dealer gaming and sportsbook platform available to users in supported jurisdictions where local law permits. These terms set out how we conduct our service, what we expect from you when you create an afc account, and how we handle deposits, withdrawals, disputes, and your personal data. By registering on afc, you agree to these conditions.

Our platform hosts live-dealer tables — blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo — alongside sportsbook markets covering Liga 1, Piala AFF, Champions League, and other tournaments. We also offer slot games and esports markets. All our services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited.

This document outlines your rights and responsibilities when you use afc. We encourage you to read it carefully before signing up. If you have questions about these terms or how we operate, contact our support team via live chat, email, or in-app messaging.

Our afc account policy and eligibility

We require you to be of legal age in your jurisdiction before you create an afc account. You must provide accurate information — full name, date of birth, phone number, and home address — during registration. We use this information to verify your identity and comply with anti-money-laundering regulations. False or misleading information may result in account suspension without refund.

When you register on afc, we conduct Know Your Customer (KYC) verification. You will be asked to upload a valid government-issued ID and proof of address. We review these documents within standard processing windows. Once verified, your account is activated for deposits and play. Verification typically completes within one business day, though we may request additional documents if your submissions are unclear.

We reserve the right to suspend or close your afc account if you breach these terms, attempt fraudulent activity, engage in money laundering, use multiple accounts, or violate local laws. Account closure is permanent — your funds will be returned to your original deposit method subject to verification completion.

Deposits and withdrawal conditions on afc

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer from mobile banking, local payment, online payment, and e-wallet. All amounts are in Indonesian Rupiah. Deposits typically appear in your afc wallet within minutes for e-wallets and mobile banking, and within standard banking windows for direct transfers. We do not charge hidden fees — the amount you see is what you pay.

Your account balance is your property. You may withdraw at any time by requesting a payout to your original deposit method. We process withdrawal requests subject to account verification and applicable security windows. Standard withdrawal processing times apply; we do not offer instant cash-out. We require that your withdrawal destination matches your registered account information to prevent fraud.

We reserve the right to delay or decline a withdrawal if we suspect fraud, money laundering, or violation of local law. If a withdrawal is delayed, we will notify you of the reason and expected resolution timeframe. Any disputed withdrawal should be reported to our support team within fourteen days of the transaction.

Bonus terms and promotional offers

We occasionally offer welcome bonuses or promotional incentives on afc. These bonuses, if available, appear during account registration or in our promotions section. Any bonus offer comes with specific conditions — such as minimum deposit requirements, wagering thresholds, or game restrictions — that we clearly display before you accept the offer.

When you accept a bonus on afc, you agree to its conditions. Bonuses are non-cashable unless explicitly stated otherwise. This means you may use bonus funds to play, but only your original deposit (not the bonus amount) may be withdrawn. If you withdraw before meeting bonus conditions, the bonus is forfeited automatically.

We reserve the right to cancel or modify any promotional offer at any time. If you have questions about bonus terms, contact our support team before accepting the offer.

Our afc data protection and privacy practice

Your personal data on afc — name, address, phone, payment details — is encrypted and stored securely. We do not share your information with third parties except where required by law or to process your payments. Payment information goes directly to our partner banks and payment processors; we never store your full card or bank account numbers.

We use cookies and tracking to understand how you interact with afc so we can improve the platform. You may disable non-essential cookies in your browser settings. Our privacy policy provides full details on how we collect, use, and protect your data.

You have the right to request access to your personal data held on afc, or to request deletion of your account and associated information. Contact our support team to exercise these rights.

Dispute resolution and jurisdiction notice

If you have a dispute with afc regarding your account, a transaction, or our service, contact our support team immediately. We aim to resolve disputes fairly and transparently. Most issues — payment delays, bonus questions, account access — can be resolved through our support channels within fourteen business days.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of afc comply with their own jurisdiction's law. We are not liable for your use of afc in a jurisdiction where it is not permitted.

These terms are governed by the laws of the jurisdiction in which afc is registered. Any dispute arising from these terms shall be resolved through negotiation first, and escalated to appropriate dispute resolution or arbitration only if negotiation fails.

Your responsibilities when using afc

When you use afc, you agree to:

• Provide accurate and truthful information at all times
• Keep your password and 2FA codes confidential and never share them with anyone
• Use afc only in jurisdictions where it is permitted by law
• Not engage in fraud, money laundering, or any illegal activity
• Not use afc through automated bots or scripts
• Not attempt to exploit or hack afc systems
• Treat our dealers and support staff with respect in all communications
• Accept that outcomes on our live-dealer tables are determined by the live actions of our dealers — shuffles, spins, dice rolls — and we do not guarantee any specific result

If you breach any of these responsibilities, we may suspend or close your afc account without refund. We reserve the right to report illegal activity to relevant authorities.

Summary of our afc commitments

We at afc are committed to operating a fair, secure, and transparent platform. We verify your identity, encrypt your data, and process all payments transparently. Our live-dealer tables are broadcast in real time from certified studios, and our sportsbook markets cover major tournaments including Liga 1 and Piala AFF. We support payments via DANA, e-wallet, mobile banking, local payment, and bank transfer so you can fund your account conveniently.

We enforce these terms consistently and fairly. If you have concerns about how we operate or how we have handled your account, our support team is available in English and Indonesian to assist. We encourage you to read our privacy policy and FAQ for additional details on specific topics.

By creating an afc account, you acknowledge that you have read these terms, understand them, and agree to comply with them. You also confirm that you are of legal age and that your use of afc is permitted in your jurisdiction. These terms were last updated and are effective from the date you register on afc.